Shipping Information

Shipping is done using YODEL. The shipping time is stated at checkout.

Deliveries can be made at any point from 8am to 8pm, Monday to Saturday. Your selected shipping service comes with three delivery attempts. It is upto yourself to be available for delivery or contact the courier with a safe place or suitable neighbour. You will receive tracking upon dispatch and can do this via that information.

When returning items, we do not provide return shipping and the costs incurred to us to deliver your items are none refundable. In the event that a parcel is returned to us because the customer did not accept delivery the customer is liable for the delivery costs and the return costs.

When disputing a delivery, you have 24 hours since the delivery attempt to dispute.

If the item is damaged, defective etc. you have 48 hours from delivery to report this.

Failure to adhere to these time frames will result in your claim being denied.