Shipping Information

Current Dispatch Times: 2-3 Working Days

(This does not apply to pre-order items which incur an additional 7 working days for dispatch. Whilst it does not normally take this long we cannot guarantee a shorter dispatch time.)

Once dispatched please allow 3-5 working days for delivery as the majority of orders are sent using Royal Mail Second Class.

For customers wishing to have their order delivered to a Service Point or Depot please use the following links to find your preferred pick up point. (The preference can be emailed directly to us either in response to your order confirmation email or by using your order number as the subject line).

https://www.dhl.com/gb-en/home/our-divisions/parcel/business-users/help/find-depot.html

https://parcel.dhl.co.uk/dhl-service-point/find-your-nearest/

Once the order has been dispatched you will receive a Fullfillment email. This means that the product has been dispatched by us NOT delivered. Delivery should take place within the mentioned time frame from this point.

Please note: Working Days are Monday to Friday, orders placed after 4PM will not be processed until the following day (this will be the following Monday for orders placed after 4PM on a Friday or at any point during a Saturday or Sunday).

If there are any issues or problems please contact us directly using JCS.Toiletries@gmail.com

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